Valued customer…

Thank you for choosing…

I’m going to put you on hold…

Thank you for your patience…

Are you still there?

Hold please…

Let me transfer you…

How can I help you today?

Repeat, repeat, repeat…

That music is not calming…

Your self-promoting commercials are not convincing…

I hear the associate’s dog barking in the background…

Or the murmur of hundreds in echoing cubicles…

I used to be a patient person…

I want to be still…

This is not his fault, her fault, not their dream job…

And still…I’m stuck… we’re all stuck…

Thanks, no thanks, corporate America…

Waiting…